| You can use either the Internet or the automated 800# service to create a permanent password. Establishing a password involves three steps. You can do this on the Internet: Step 1 To create a permanent password, you need a Password Request Code (PRC). Step 2 Wait at least 15 days for your PRC letter to come in the mail. Step 3 Create your permanent password using the directions in your PRC letter. Or you can do this by telephone: • Call 1-800-772-1213. • Listen carefully to the menu choices and follow the instructions. |