A "call premium" refers to either (1) the amount that a call option costs or (2) the price premium (or penalty) that a securities (often bonds or preferred stock) issuer must pay to exercise a right to redeem outstanding bonds or preferred stock.
A "franchise agreement" is a contract that is between a franchisor and a franchisee. This contract states what is and will be expected from both of the parties, including the support services provided by the franchisor.